RETURN POLICY

If you are a returned customer, then we know you have a high expectation of the products you use.  If you are a new customer, we welcome you to enjoy WHYWU, the finest Cold-aging Soap Collections in the world.  We believe we are, as well as our valued clients.  In addition to our premium products, we also want to offer you a wonderful shopping experience.  As shopping season has begun, we have decided to promote FIXED PRICE per bar, so there will be no surprises at the check out.  All tax is included in the unit price when you place the order throughout on-line catalog.  Any purchase over $20, we will ship for FREE.


*International shipments are excluded.

WELCOME

Pure Skin_Simpler Life 

Cold-processed

Premium Aged Soaps Collections

WHY stands behind our products with highest pride.  Your satisfaction is 100% guaranteed.  For any reason you wish to return the product, simply ship it back  in its *original wrap, pay the carrier of your choice, send us the tracking number and ship to 110 Chestnut Ridge Road, #122, Montvale, NJ 07645. As soon as the shipment is received by our facility and approved, your refund will be processed immediately.

 
*Each bar is carefully packaged in air-tight wrap to lock its supreme quality we initially offered to you.  Once this wrap is open, we will no longer accept the return.  Any questions, please feel free to contact our customer service at customerservice@whywu.com.  Your interest in WHYWU is greatly appreciated.